We aim to deliver confirmed orders within approximately 5 business days. Courier, holiday or serviceability delays can occasionally affect the estimate.
No. Nails Diaries supports guest checkout, so you can place an order without creating an account.
No. Because nail products are personal-use and hygiene-sensitive, change-of-mind returns or exchanges are not offered. Genuine damaged, defective, wrong or missing-item claims are reviewed under our Return & Refund Policy.
You can request cancellation before the order enters processing, packing or dispatch. Once processing or dispatch has begun, cancellation may no longer be possible.
Use the Track Order page with your Order ID and mobile number.
Payment methods shown by our secure payment gateway at checkout may include UPI, Google Pay, Paytm, cards, net banking and other supported methods.